FAQ

1. Do you ship across India?

Yes! We offer pan-India shipping right to your doorstep.


2. How long will my order take to arrive?

Once shipped, your order typically arrives within 5–10 business days. You’ll receive a tracking link as soon as it’s on the way.


3. Do you offer Cash on Delivery (COD)?

Yes, we do.
💡 Because trust matters — you pay only when it reaches your hands.


4. What’s your return or exchange policy?

We have an easy 7-day exchange policy in case of size issues or defective items.
💬 Just drop us a message — we got you.


5. Are your prints long-lasting?

Yes! Our designs use fade-proof sublimation and DTG printing, made to last — even after many washes.


6. How should I wash my Kalyx Drip apparel?

  • Wash inside out

  • Cold water preferred

  • Don’t iron directly on the print

  • Handle with love 💧🖤


7. Where are your products made?

Proudly Made in India, repping anime fashion with a local heartbeat and global soul. While all our products are proudly Made in India, the drip runs deeper —
Styled by Japan, built for anime lovers, rebels, and fashion outcasts worldwide.
We blend streetwear silhouettes with raw anime energy to bring you wearable chaos.


8. What if my product arrives damaged?

We rarely mess up — but if we do, we’ll fix it fast. DM us or email kalyxdrip@gmail.com within 48 hours of receiving your order.


9. How do I pick my size?

Check our Size Guide on each product page. Our fits are unisex and slightly oversized unless mentioned.


10. Do you restock sold-out items?

Some designs are limited drops. So once they’re gone...
💀 They’re gone for good.
Follow us on Instagram @kalyxdrip for restock alerts.


11. Are your T-shirts unisex?

Yes! Most of our styles are unisex and slightly oversized — check the size guide to find your perfect fit.


12. What materials do you use?

Our apparel is made from 100% bio-washed cotton or 180 GSM spun polyester (depending on the product) for maximum comfort, durability, and drip.


13. Where is my order printed from?

All products are printed and shipped from India, in partnership with our trusted production partner.


14. Can I cancel or change my order?

You can cancel or edit your order within 2 hours of placing it. After that, it goes into production and we can’t make changes.


15. Why does my item smell like vinegar?

That’s totally normal! It’s from the DTG printing process. Just wash it once and you’re good to go — no worries.


16. Do you offer custom designs or collabs?

We're always open to cool ideas. DM us on Instagram or email us at collab@kalyxdrip.com to pitch something dope.


17. I entered the wrong address. What now?

If your order hasn’t shipped yet, contact us ASAP to update it. If it’s already on the way, we’ll try our best to help — but we can’t guarantee changes after dispatch.


18. Do you offer discounts for bulk orders?

Yes! Hit us up for group orders, events, or store collabs — we’ll hook you up with a special rate.


19. What if I never received my order?

If it’s past 10 business days and still not there, email us at support@kalyxdrip.com and we’ll investigate it fast.


20. Can I track my order?

Yep — you’ll get a tracking link via email as soon as it ships. If you didn’t get one, check your spam or contact us.


 

21. Is my payment info secure? Is it safe to shop on your website?

100%. Your payment is processed through Razorpay, one of India’s most trusted and secure payment gateways.
All transactions are encrypted, and we never store your card or UPI details.
Shop with confidence — your drip and data are both safe here.